Terms of Service

These terms are an agreement between you and dontrelai. By creating an account or using dontrelai, you agree to them. If you don't agree, please don't use the service.

1. What dontrelai is

dontrelai is a practice tool for spoken communication. You record short speaking sessions and receive AI-generated feedback, scores, and progress tracking. It is a training tool — not professional coaching, career advice, or therapy, and no particular outcome in interviews, negotiations, or anywhere else is promised or guaranteed.

2. Who can use it

You must be at least 13 years old. If you are under 18, you may use dontrelai only with the consent of a parent or guardian, and any Pro subscription must be handled by a parent or guardian on your behalf.

3. Your account

Keep your login credentials secure — you're responsible for activity under your account. Give us accurate information when signing up, and contact us if you believe your account has been compromised.

4. Free and Pro plans

The free plan includes one daily challenge rep every day plus 5 on-demand practice reps per week, with full feedback, history, and analytics included at no cost. Pro is a paid monthly subscription ($5/month at the time of writing) whose only difference from the free plan is unlimited on-demand reps. We may change pricing or plan features over time; if the price of your existing subscription changes, we'll notify you before the change takes effect on your plan.

5. Billing, cancellation, and refunds

• Pro bills monthly through Stripe and renews automatically until cancelled.
• You can cancel anytime through the Stripe billing portal, linked from your account. Cancelling stops future charges; you keep Pro access through the end of the current billing period.
• Refunds are handled case by case — if something went wrong or Pro wasn't what you expected, email us at oliverlambert26@gmail.com and we'll work it out. Nothing in these terms limits refund rights you have under applicable law.

6. Your recordings and content

You own your recordings, transcripts, and everything you say in them. You grant us a limited license to process them for exactly one purpose: generating your feedback and operating your own history and analytics. As described in our Privacy Policy, we don't store your video, we don't use your recordings or transcripts to train AI or improve the product, and we never sell your content or use it for advertising.

7. Acceptable use

Don't record other people without their consent, submit unlawful or abusive content, attempt to break, scrape, or reverse-engineer the service, create multiple accounts or share an account to bypass free-plan limits, or interfere with other users. We may suspend or terminate accounts that violate these terms.

8. AI feedback

Your feedback and scores are generated by AI. They're designed to be useful, but they can be wrong, inconsistent, or miss context. Scores measure a practice session, not you — use your own judgment, and don't treat them as a professional evaluation of your abilities.

9. Our content

The dontrelai name, site, design, prompts, and software belong to us or our licensors. You may not copy, resell, or redistribute them without permission.

10. Termination

You can stop using dontrelai anytime and delete your account yourself from the settings page — deletion cancels any active subscription and permanently removes your data. We may suspend or terminate accounts that violate these terms or where necessary to protect the service or other users. If we terminate your paid subscription without cause, we'll refund the unused portion of your current billing period.

11. Disclaimers

dontrelai is provided "as is" and "as available." We don't guarantee the service will be uninterrupted or error-free, or that feedback will be accurate or lead to any particular result.

12. Limitation of liability

To the maximum extent permitted by law, dontrelai will not be liable for indirect, incidental, or consequential damages arising from your use of the service, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose (or $50 if you haven't paid us anything).

13. Changes to these terms

We may update these terms as the service evolves. For material changes, we'll update the date above and note the change on this page. Continuing to use dontrelai after changes take effect means you accept the updated terms.

14. Dispute resolution and arbitration

Before filing a claim, contact us at oliverlambert26@gmail.com and give us 30 days to resolve the issue informally — most disputes can be worked out this way.

If we can't resolve something informally, you and dontrelai agree that any dispute arising out of or relating to these terms or the service will be resolved by binding individual arbitration rather than in court, except that either of us may instead bring an individual claim in small claims court, and either of us may seek injunctive relief in court to stop unauthorized use or infringement of intellectual property.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. Unless the arbitrator decides otherwise, it may be conducted by phone, video, or written submissions instead of an in-person hearing; for claims under $10,000, you may choose to have it conducted this way or in person in the county where you live. We'll cover AAA's filing fees for claims under $10,000 brought in good faith.

No class actions. Disputes may be brought only in an individual capacity, not as a plaintiff or class member in any purported class, collective, or representative proceeding, and the arbitrator has no authority to combine more than one person's claims or preside over any form of representative proceeding.

You can opt out of this entire section by emailing oliverlambert26@gmail.com within 30 days of first agreeing to these terms, with "Arbitration Opt-Out" in the subject line and your name and account email in the body. Opting out doesn't affect the rest of these terms. If the "No class actions" provision above is ever found unenforceable for a given dispute, this entire section will not apply to that dispute, and it will be resolved in court instead, under the Governing Law below.

15. Governing law

These terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules.

16. Contact

Questions about these terms: oliverlambert26@gmail.com